Returns & Exchanges

At Warner Music, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return most items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring that vinyl records or fragile merchandise are well-protected to prevent damage during transit.

3

Attach Shipping Label

Download and print the prepaid return shipping label provided by our portal and affix it clearly to the outside of your package.

4

Drop Off and Track

Take your package to the designated carrier location and keep your tracking number handy until your refund or replacement has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing